HYDRA IoT Diagnostics Tool
Enter device serial or take photo
photo_camera
upload
Check Status
fact_check
Status
Run a check to see a quick summary.
Red = Bad
Yellow = Ok
Green = Good
wifi_off
Connection error. Please check your internet connection.
Running diagnostics...
Device Information
devices
—
—
Serial
—
Model
—
check_circle
Device Online
—
Try this:
Check power and cable connections.
sensors
Readings
—
Try this:
Device is offline, so no readings are coming in.
battery_full
Battery Voltage
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Last captured: —
Try this:
Open the device and replace the batteries
show_chart
Device Readings (Last 12 Hours)
Gateway Information
No associated gateways. Contact HYDRA support.
router
Gateway
router
Gateway
Serial
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Firmware
—
Type
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router
Network status
—
Try this:
Check gateway power and network cable.
signal_cellular_alt
Signal Strength
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Latest signal: —
Try this:
Signal is weak. Move the gateway to a better spot.
system_update_alt
Firmware
Firmware version is up to date
Try this:
Contact HYDRA support to update firmware.
signal_cellular_alt
Signal Strength (CSQ) History (Last 3 Hours)
Overall Signal Quality:
—
Based on latest CSQ reading
error
Error
Unknown error occurred
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